Important Information Regarding COVID-19
We have received many inquiries about COVID-19 and have compiled a list of FAQs on this page. We will update as the information changes.
What if I’m showing symptoms or have been in contact with someone who has COVID-19?
I’m returning to Canada from abroad. What do I need to know?
- Those returning to Canada are advised to self-isolate for 14 days and monitor for symptoms.
I have travel planned in the coming days or weeks. Should I cancel or change my plans due to COVID-19?
- Both provincial and federal health officials have issued advice to all Canadians to avoid or cancel all international travel. Many airlines have waived change fees. Health officials are also requesting Canadians arriving back from international travel to self-isolate for 14 days.
- The Government of Canada also advises Canadians to avoid all travel on cruise ships due to the ongoing COVID-19 outbreak.
I’m currently outside of Canada. Should I return home earlier than planned?
- The Government of Canada is advising Canadians to:
- Find out what commercial options are still available to return to Canada. Consider returning to Canada earlier than planned if these options are becoming more limited.
- Ensure that you have significant finances and necessities, including medication, in case your travels are disrupted.
I’m (or a family member) outside of Canada and impacted by travel bans. What can I do?
- Canadians travelling outside of Canada in need of emergency consular assistance can contact Global Affairs Canada’s 24/7 Emergency Watch and Response Centre in Ottawa at 1-613-996-8885 or through email at firstname.lastname@example.org.
Where can I get the most up-to-date information about COVID-19 and actions being taken to protect the health of Albertans?
- For the most up-to-date information locally, including the current situation, risk, cases and testing, please visit https://www.alberta.ca/coronavirus-info-for-albertans.aspx
- Additional information can be found on the Government of Canada’s website: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html
I have a small business. How will COVID-19 impact me?
- On March 18, the government announced measures to help small business owners.
If I stay home from work, will I get EI support?
- On March 18, the government announced measures for workers who don’t qualify for EI. As well, the waiting period for EI has been waived.
Is it okay to attend large gatherings?
What is going on with Alberta schools and daycares?
- All public schools in the province are closed to prevent the spread of COVID-19. Schools authorities are expected to continue their regular day-to-day operations and ensure the safety of school facilities. Maintenance, capital projects, cleaning of facilities and administrative work will continue.
- Every K-12 student will receive a final mark and students will progress to their next grade level next year. Provincial assessments, such as provincial achievement tests, will be cancelled. At this time, diploma exams essential for post-secondary acceptance will continue. Every student who is eligible to graduate from Grade 12 this year will graduate.
- Teachers and other school staff will still be expected to work, either from home or at their workplace, to ensure these expectations are met. Decisions on how to do this are still to be made, and it may vary depending on the school jurisdiction.
- Provincial Achievement tests have been cancelled for the remainder of the year.
- All licensed child care, out-of-school care programs and preschool programs in Alberta are closed at this time. Approved day homes are exempt because they care for fewer than seven children at a time. These programs are encouraged to use enhanced sanitation practices.
- Post-secondary institutions are also closed until further notice.
- The government will work with post-secondary institutions to ensure that these extraordinary circumstances do not prevent students from being eligible for admission to post-secondary studies for the upcoming school year.
How do I prevent and prepare for COVID-19?